1. iMore Question's Avatar
    Is anyone having trouble with their password? Since the last upgrade my iPhone and iPad will not keep my password. I am unable to send messages or reply to email. Is there a solution that you know of?
    04-20-2016 11:50 PM
  2. Sherry_B's Avatar
    Welcome to iMore,

    If a hard reset does not help, then try a backup followed by a factory reset. Before restoring from backup, check to see if the phone will keep you logged in (this rules out any 3rd party apps causing the issue). If that still does not work I recommend taking the phone in to the Apple store and letting them help you.

    To hard reset (this does not delete anything from the phone); Press and hold both Power and Home buttons at the same time until you see the Apple logo. Then release both buttons and allow the phone to reboot.
    04-20-2016 11:57 PM
  3. Honey Beagle's Avatar
    My password works OK on my iPad 4.
    04-21-2016 12:49 AM
  4. zocster's Avatar
    Not having any issues thus far with my ios device... try a hard reset as mentioned..

    Posted via the iMore App for Android
    04-21-2016 01:05 AM

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