1. wgibbons's Avatar
    Hi,

    iPhone 6, iOS 9.3.1

    When I get an email notification on the lockscreen and swipe left on it, I only get the option to delete the mail (in a red square). The purple square appears to the left of the delete button, but it has no text in it and appears to do nothing when selected. I'm pretty sure it did something in a previous version of iOS.

    Same with the banner notification: the action button below and right of the preview is the delete button, but the button below left is blank.

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    I've tried removing and reinstating the mail accounts, resetting the networks and "all settings", and even a full factory restore (both as a new phone and from a recent backup). Nothing seems to have worked.

    I can't see how this is a hardware issue, so it must be linked to iOS 9.3.1

    Anyone else on here getting the same issue, and any ideas how to fix it???

    Thanks.
    Last edited by wgibbons; 04-11-2016 at 05:50 PM.
    04-11-2016 04:56 PM
  2. calibru's Avatar
    Same here , iPhone 6 ..
    wgibbons likes this.
    04-11-2016 05:13 PM
  3. Ledsteplin's Avatar
    I haven't set my notifications to show on my lockscreen. So I don't know.
    04-11-2016 05:19 PM
  4. Ledsteplin's Avatar
    This is what I get. Trash, Mark as read, and the X to delete from the lock screen.


    Which email is it? Gmail, Outlook, Yahoo?
    wgibbons likes this.
    04-11-2016 05:47 PM
  5. Ledsteplin's Avatar
    It's not the OS. It may be the email provider.
    04-11-2016 05:51 PM
  6. wgibbons's Avatar
    It happens on the banner notification too.
    04-11-2016 05:51 PM
  7. wgibbons's Avatar
    It happens on both my gmail accounts and my exchange account.
    04-11-2016 05:52 PM
  8. Sherry_B's Avatar
    None of my swipe options (in Settings) give me an option to delete. How'd you get the option?

    iPhone 6s, 9.3.1
    Gmail in default mail app.

    Mail app bug?-file-apr-11-7-42-00-pm.png
    04-11-2016 08:35 PM
  9. Ledsteplin's Avatar
    None of my swipe options (in Settings) give me an option to delete. How'd you get the option?

    iPhone 6s, 9.3.1
    Gmail in default mail app.

    Click image for larger version. 

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    You mean trash? It's how I have my gmail set in settings.
    04-11-2016 08:47 PM
  10. Ledsteplin's Avatar
    It happens on both my gmail accounts and my exchange account.
    Not sure then, unless it's how you have your mail set up in settings.
    04-11-2016 08:50 PM
  11. Sherry_B's Avatar
    Can you pretty please tell me how you get to that screen? I cannot find it in the default app, or in phone email settings.

    EDIT: I found it! Sorry.
    04-11-2016 08:51 PM

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