1. iMore Question's Avatar
    My phone, using friends phone now, was updated overnight. It asked for passcode or fingerprint. I placed fingertip on phone but still will not open please help
    03-27-2016 04:20 PM
  2. Fit24's Avatar
    You need to enter your 4-digit or 6-digit passcode.
    03-27-2016 06:45 PM
  3. Just_Me_D's Avatar
    Yep, if it won't accept your fingerprint, enter the correct passcode. If you can't recall your own passcode then you're going to have to restore your device and risk losing all of your data that is currently on it.
    03-27-2016 06:58 PM

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