1. iMore Question's Avatar
    I dried it with a towel and a hand dryer in the restroom before putting it in rice. I did not know to turn it off immediately.I have had it in the rice for 24 hours and all is working except the sleep/wake button. What should I do? It is not backed up and I don't want to loose any information, etc.
    03-23-2016 01:29 PM
  2. Mitko Iliev's Avatar
    You should take it in to an Apple Store and tell them exactly what happened.There will most likely be a fee to have it replaced but it's better than buying a new phone or in your case worrying about information.
    03-23-2016 01:31 PM
  3. Sherry_B's Avatar
    Welcome to iMore!

    It sounds like you need to bring it in to the Genius Bar at your local Apple store. I cannot guarantee that they won't have to reset your phone, so be prepared that you may lose anything that was not backed up.
    03-23-2016 01:31 PM
  4. Honey Beagle's Avatar
    I dried it with a towel and a hand dryer in the restroom before putting it in rice. I did not know to turn it off immediately.I have had it in the rice for 24 hours and all is working except the sleep/wake button. What should I do? It is not backed up and I don't want to loose any information, etc.
    If you are able to back the phone up do that since the phone is on. Keep charging the phone. Then do as what is suggested above.
    03-23-2016 11:40 PM

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