1. iMore Question's Avatar
    I've looked on your help site done all the steps, I think. The pencil seems to have connected with the pad ok. But still won't work. Do I need an app to make it work. When I bought it yesterday Java was mentioned. Is this necessary to make it work. Help! I want to start using it now and can't. Hope you can help. Thank you
    02-20-2016 06:27 AM
  2. JOSH_WH1TE's Avatar
    Have you plugged it into the iPad to make sure it has sufficient charge to operate?
    02-20-2016 06:42 AM
  3. Just_Me_D's Avatar
    If it were me, I would go to the nearest Apple Store and have one of the Apple Store geniuses show me how to use it and/or check to see whether or not it is defective.
    02-20-2016 08:46 AM

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