1. iMore Question's Avatar
    We have a family account. He uploaded a gift card to his account and now he can't use it. We use family share, but my son uploaded a gift card to his iTunes account. He can't use it to purchase apps. How come? Can we fix that?
    02-19-2016 07:30 AM
  2. firedept10's Avatar
    Welcome to iMore. You would need to take this up with Apple. Go to their Report A Problem page, sign in and follow the instructions. Or contact iTunes Support. One or the other will help you with this issue.
    02-19-2016 07:48 AM

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