1. iMore Question's Avatar
    Need help resetting or bypassing passcode?
    02-16-2016 05:15 PM
  2. Sherry_B's Avatar
    Welcome to iMore!

    You will need to get the previous owner to go through the steps of removing their information from the device.

    Here are the steps (a bit down the page): How to sell your old iPhone before upgrading to iPhone 6s | iMore
    02-16-2016 05:18 PM

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