02-16-2016 05:18 PM
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  1. iMore Question's Avatar
    iMore Question
    Need help resetting or bypassing passcode?
    02-16-2016 05:15 PM
  2. Sherry_B's Avatar
    Sherry_B
    Ambassador
    Welcome to iMore!

    You will need to get the previous owner to go through the steps of removing their information from the device.

    Here are the steps (a bit down the page): How to sell your old iPhone before upgrading to iPhone 6s | iMore
    02-16-2016 05:18 PM
« iTunes Store credit | Why is my iPhone 6 home button working fine except to turn on screen/phone when sleeping? »

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