1. iMore Question's Avatar
    The operation couldnt be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg) [AMRestoreErrorDomain 0xFFFFFFFFFFFFFFFF (-1) [sys = 0x3F, sub = 0xFFF, code = 0x3FFF (16383)]]
    02-04-2016 03:00 AM
  2. Rob Phillips's Avatar
    Welcome to iMore! Where are you seeing this error? Are you restoring OTA or are you using iTunes? What device are you using?
    Have you tried booting into recovery and restoring using iTunes? https://support.apple.com/en-us/HT201263
    02-04-2016 04:41 AM
  3. Ledsteplin's Avatar
    Was the problem backup taken from a device that had 'Encrypted Backups' turned on in iTunes? That would explain the problem.
    I've done every single update and restore on all my iPhones in the past 4 years OTA. I've had no issues at all.
    02-04-2016 08:22 AM

Similar Threads

  1. Error (50) While Restoring my iPhone 5s. What do I do?
    By iMore Question in forum iPhone 5s
    Replies: 4
    Last Post: 02-05-2016, 04:21 PM
  2. Replies: 1
    Last Post: 02-04-2016, 04:51 AM
  3. Why did iMessage on my Mac go offline?
    By iMore Question in forum iMessage
    Replies: 1
    Last Post: 02-04-2016, 01:56 AM
  4. How do I restore md531ll/a with the screen locked cuz I forgot the password?
    By iMore Question in forum General Apple News & Discussion
    Replies: 1
    Last Post: 02-04-2016, 12:21 AM
  5. Why isn't my iPhone 5's apps downloading or updating?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 02-03-2016, 11:12 PM
LINK TO POST COPIED TO CLIPBOARD