Why can't i hear the one i call?

I

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After an update i can't hear the ones I call and if I play music on my Iphone 6 theres no sound. If I turn up the speakers on the side it says headphones...Please help me...
 

kataran

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Mar 11, 2013
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There's a chance that your headphone jack is stuck.

Most likely suspect is lint.

Try cleaning out the port with rubbing alcohol and a Q-tip if all else fails go to an Apple Store and have your device checked out