1. iMore Question's Avatar
    I receive a phone call - if I speak directly on the phone others can hear me but I cannot hear them. If I select Speaker or plug in ear buds I can hear others speak. How/where do you change the setting?
    01-15-2016 01:40 PM
  2. Rob Phillips's Avatar
    Welcome to iMore! Have you turned up the volume using the volume button on the side of your phone while you were on a call? If that doesn't fix your problem it's very possible that you have a bad speaker. I recommend bringing your phone into an Apple Store and having a Genius look at it or contacting Apple Support.
    01-15-2016 02:36 PM

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