01-13-2016 07:21 AM
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  1. alabamagirl0823's Avatar
    alabamagirl0823
    Just had to get a replacement phone 6s and I can't get the App Store or iTunes to connect
    01-13-2016 07:02 AM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Welcome to iMore! First try a hard reset.
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.

    If that doesn't work, try signing out of iTunes, then sign back in.
    Go to the iTunes Store> scroll down to your Apple ID > Tap ID > sign out. Then sign back in with your Apple ID.
    Make sure you're signed in to iCloud, iMessage and Facetime.
    01-13-2016 07:21 AM
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