Why do iPhone speakers stop working and the screen slows down, like its lagging?

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My bf has the iPhone 4S and he took it in to get it checked out because his earpiece or some speaker would not work and his screen was being slow, like it was a game when there are too many ppl on or like the internet on a Sunday. So, i guess i am asking, why does this happen, is there a prevention and is it fixable? The guy that he took it to said that it might not be fixable, so he may end up having to get a whole new phone and #.
 

Just_Me_D

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Drops, water damage, dirt, and overall mishandling of the device can cause it to not function correctly and since we do not know your bf, we really can't say why the device is as it is. Having said that, I recommend he take it to the nearest Apple Store to have them diagnose and fix it for him.
 

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