1. iMore Question's Avatar
    its an iphone 5, I just purchased it, used of course
    I tried all I could and even had others try
    12-04-2015 10:09 AM
  2. Rob Phillips's Avatar
    Welcome to iMore! Does the phone make ANY sound, like music, message alerts, etc.? If so it's probably a software issue. I recommend going to Settings > General > Reset > Reset All Settings and seeing if that fixes your problem. If it doesn't then try restoring as new, preferably through iTunes. This article should help: http://m.imore.com/restore-iphone-ipad-itunes
    If you're still having problems then it's probably hardware related and you should contact the seller.
    12-04-2015 11:12 AM
  3. John Yester's Avatar
    12-04-2015 11:15 AM

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