1. iPetar's Avatar
    I can't open iTunes on my iPhone 6. I can enter and download from app store but when i want to listen music or if I try to open iTunes it just won't open. If I click on icons iTunes it's just open iTunes U and nothing else.
    Pleas I need a help.
    12-03-2015 03:23 PM
  2. eyecrispy's Avatar
    Strange. I'm not having issues. What version of iOS? Have you tried a reboot?
    12-03-2015 03:24 PM
  3. Ledsteplin's Avatar
    Did the hard reset (reboot) work? If not, try Reset All Settings.
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.
    That don't work, you may need to restore as new.
    12-03-2015 04:19 PM
  4. iPetar's Avatar
    I try everything but still no help.
    12-05-2015 07:43 AM
  5. iPetar's Avatar
    I have iOS 9.1
    I Try reboot but nothing didn't help.
    12-05-2015 07:45 AM
  6. Ledsteplin's Avatar
    I have iOS 9.1
    I Try reboot but nothing didn't help.
    Can you show a screenshot of what it does when you launch the iTunes Store app?
    It makes no sense that you get iTunes U when you launch the iTunes Store app.
    12-06-2015 10:33 AM
  7. Ledsteplin's Avatar
    12-06-2015 10:34 AM
  8. iPetar's Avatar
    When I launch iTunes app I received message "cannot connect to iTunes Store".
    12-06-2015 03:59 PM
  9. Ledsteplin's Avatar
    When I launch iTunes app I received message "cannot connect to iTunes Store".
    1. Are you logged in to the iTunes Store?
    2. It may be a signal issue. Do you have a strong wifi /cellular signal?
    3. Try a reboot again. A hard reset.
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
    Sometimes it takes more than once.
    12-07-2015 11:57 AM
  10. iPetar's Avatar
    Problem with iTunes-imoreappimg_20151210_084111.jpg
    Can not connect to ITunes store.

    Still having problem.
    12-10-2015 02:42 AM

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