1. iMore Question's Avatar
    even if i press the power button to shut the phone off, so i can reset it, the phone does not shuts off
    12-02-2015 07:28 AM
  2. kataran's Avatar
    You need to hold down the power and home button at the same time to perform a Hard Reset

    I'm confused about your Question!

    Pressing the home button during a call should bring you to the Home Screen while still being connected to your call unless you answered it while you device was locked then you would need to unlock it with a swipe or Touch ID
    12-02-2015 02:51 PM

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