11-30-2015 08:44 AM
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  1. iMore Question's Avatar
    iMore Question
    while charging , apple logo appeared but it seems like it's updating but until now it's not working, screen appeared so weird, having black & white.

    Please help, i don't know what to do to reset all apps.
    11-30-2015 07:42 AM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Welcome to iMore! I'm not sure what's happening. It sounds like your battery is dead or dying. Try a Hard Reset.
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.

    If you still have problems with it, I suggest a new battery or new phone.
    11-30-2015 08:44 AM
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