1. iMore Question's Avatar
    My original iPhone worked with Yosemite and iTunes- even synced contacts, but with El Cap it refuses to sync. Says the backup is incompatible and to delete it, but when I deleted the old backup I got the same message.
    11-13-2015 03:04 AM
  2. Rob Phillips's Avatar
    Welcome to iMore! Make sure you are running the latest version of iTunes on your Mac. That's more important than what version of OS X you're running. My iPhone 6s Plus running iOS 9.1 is working just fine with El Cap running iTunes 12.3.1.23.
    11-13-2015 06:11 AM

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