1. iMore Question's Avatar
    I am trying to get onto the internet using my iphone 5s. What is the procedure when I get a message saying "could not activate cellular data network".

    I am new to the iphone 5s.
    10-31-2015 07:34 PM
  2. Rob Phillips's Avatar
    Welcome to iMore! That's a carrier issue. You should contact them.
    10-31-2015 07:36 PM
  3. robertk328's Avatar
    Are you able to make calls? What does the top left of the screen say? You should see 3G or LTE at the top.

    One other thing to check is:

    Settings -> Cellular

    At the top will be a cellular data switch. Is it on?

    Rob Phillips likes this.
    10-31-2015 08:18 PM
  4. Rob Phillips's Avatar
    10-31-2015 08:57 PM
  5. Slobodan Urdovski's Avatar
    You need to reset the network settings by going to Settings > General > Reset > Reset Network Settings.
    10-31-2015 09:17 PM

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