1. iMore Question's Avatar
    i am activating my iphone 5s and i need to type in my apple id and password .When i type it in, it tells me that the apple id cannot be used to unlock the iphone
    10-19-2015 03:58 PM
  2. SwitchBeach's Avatar
    Is the device brand new or did it have a previous user?

    If it had a previous user, did that user remove the device from their iCloud account?
    10-19-2015 04:38 PM

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