1. iMore Question's Avatar
    So i have iphone 5s running ios 8 and its locked with touch id and passcode i dont have either of them and it wont enter dfu mode for some reason with the buttons tutorial. I dont know how to reset it so please help
    10-13-2015 03:27 PM
  2. Laelipoo's Avatar
    It's locked with Touch ID, but you don't have it? If dfu doesn't work, there is no way around it.
    10-13-2015 07:43 PM
  3. Just_Me_D's Avatar
    Is it safe to assume the iPhone 5S is not yours since you've stated that you don't have the passcode and your fingerprint doesn't work via Touch ID? Even if you put the device in DFU mode, if the iCloud activation lock is enabled, and if you do not know it, you will still be unable to use it.
    10-13-2015 07:44 PM

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