1. iMore Question's Avatar
    My iPhone 5C randomly turned off this morning and does not want to turn back on. I have it charging, thinking it might be the battery pack, but it's not charging either. What can be wrong with the phone?
    09-17-2015 10:28 AM
  2. Just_Me_D's Avatar
    I'm not sure. Press and hold both the power and home buttons until you see the  logo. (No more than 10 seconds). Afterwards, let the phone boot to the home screen and then see if it'll charge like it is suppose to.
    CharlieBBJ likes this.
    09-17-2015 10:41 AM
  3. CharlieBBJ's Avatar
    Thank you, very much, Just_Me_D! It worked and did the trick. This is my first iPhone, so I did not yet know the "quirks" of these phones. I appreciate it! Have a great day and upcoming weekend!
    09-17-2015 11:13 AM

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