1. iMore Question's Avatar
    i cannot put my music, photos, documents, etc. from my macbook onto my iPhone. Does anyone have any idea why this might be happening, and how i may be able to fix it? I am a student and it is important for me to be able to have access to my documents. I have reset the macbook plenty of times, as i have been told it 'solves it', i have tried with different cables, and swapped the USB port i am trying to use. They both don't work. I have reset the SMC, but that didn't solve anything. Please help!!!
    09-06-2015 03:57 AM
  2. natasftw's Avatar
    There's three components to worry about: USB port, cable, the iPhone's port. You've swapped out USB ports and cables. There's one thing left to consider.
    09-06-2015 04:31 PM
  3. Jaguarr40's Avatar
    Do you have these items selected to be backed up by iCloud on a regular basis via WIFI or do you back them up manually yourself? I am asking this because if you have which are normal items to backup, Try signing into iCloud using the Apple ID you use for everything else on the 5s and see if all of these sync and go on your phone - again providing you had them marked for backup.
    09-06-2015 05:25 PM

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