1. iMore Question's Avatar
    I have an old account with cds on and the passwords email are long forgotten. Can you help me clear old account and sync to family's colection.
    09-05-2015 10:47 AM
  2. SwitchBeach's Avatar
    An "old account" where? On what?
    09-05-2015 11:25 AM
  3. jdunn's Avatar
    You can either factory reset the device (which is what I would recommend if you are setting up a new user on the device) or just delete the account from the Apple ID settings on the device. There should be something under the App Store settings as well as the iCloud account settings that you will need to delete.
    09-06-2015 05:24 PM
  4. jdunn's Avatar
    Here is a good iMore article on setting up child ID's with family sharing as well.

    How to create a new child ID for Family Sharing | iMore
    09-06-2015 05:27 PM

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