1. iMore Question's Avatar
    The screen is lifted away from the case on my Iphone5, you can see light on both sides, and when I press on the screen, it clicks and causes the screen to get a pinkish streak in it. So far it is still working, but sometimes I have to press the home button a couple of times to shut down an app.

    I have tried to contact Apple, but they say my phone is out of warranty, and it will cost me $29.99 to talk to someone. I have read that this is caused sometimes by a faulty battery, but Apple says my phone is not eligible for the battery replacement program, that it had already been replaced. I have not replaced it. Don't know what to do. HELP!
    08-28-2015 03:48 PM
  2. kch50428 said: Best Answer

    Talk to an Apple Genius Bar or Authorized Service Center about what it would take to repair your device... or - consider replacing it.
  3. kch50428's Avatar
    Talk to an Apple Genius Bar or Authorized Service Center about what it would take to repair your device... or - consider replacing it.
    08-28-2015 04:06 PM

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