1. iMore Question's Avatar
    It wasn't dropped, it has battery power... It just went black and has no power. I've taken the sim card out and put it back. I've plugged it in... nothing!
    08-19-2015 05:02 PM
  2. JOSH_WH1TE's Avatar
    I've seen this once. Try rebooting the device by holding down the lock button and the home button until an Apple logo appears.
    If that fails then you could try plugging the phone into iTunes and resetting it. If neither of my suggestions work then it's probably worth taking the phone to the Genius Bar.
    08-19-2015 05:46 PM
  3. kch50428's Avatar
    08-19-2015 05:53 PM

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