1. iMore Question's Avatar
    As I have read, much too late, you should never erase all content and settings on a jailbroken iPhone, but I didn't know where else to turn.

    I have an iPhone 5 (software is, I believe, 8.1.2) and it charges perfectly using its cord, but when plugged into a computer, neither iTunes nor the computer itself can recognize my iPhone as a device.

    Therefore, I couldn't restore it on iTunes, and my phone was infected with viruses I think, at least a rat of some type and it was unresponsive and laggy, and very glitchy.

    So, I erased all content and settings, and after rebooting many times (and never progressing past the white screen with the black apple) and it was unresponsive for probably twenty minutes.

    I have been trying to reset it (holding power and home button) and I have tried putting it in safe mode (holding power and home, and then turning it on and holding down volume up) to no avail.

    When I try to put it in safe mode, a little gray bar appears under the black apple, like it is loading something, like it is trying to progress but it won't do anything.

    Please help me? Thank you.

    08-13-2015 08:24 PM
  2. Bigeric23's Avatar
    Hopefully someone will have some input, but this is why I don't jailbreak my devices. I don't need the headaches.
    08-14-2015 07:58 AM

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