08-12-2015 07:34 PM
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  1. iMore Question's Avatar
    iMore Question
    Why does blue dot not disappear when I have read email on my Apple iPad air2 ?
    08-12-2015 05:35 PM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Be sure you are not choosing "Mark As Unread". If you do, the blue dots come back. If that's not it, try a hard reset.
    Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    08-12-2015 05:54 PM
  3. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by iMore Question
    Why does blue dot not disappear when I have read email on my Apple iPad air2 ?
    I don't know, but you can try rebooting your iPad or login to your email account via a computer and see if there's a setting that prevent email messages being marked as read in mobile devices.
    08-12-2015 07:34 PM
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