1. iMore Question's Avatar
    My iPhone comes up when I click on devices with iTunes open but is grey and won't let me click it. It doesn't pop up on iTunes so I can't add music or anything. It doesn't come up as devices connected but it charges.
    08-10-2015 08:18 PM
  2. Just_Me_D's Avatar
    Are you using a Windows PC? Do you have an anti-virus app scanning attached devices? If so, give it time to complete the scan.
    08-10-2015 08:45 PM

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