08-10-2015 06:43 PM
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  1. iMore Question's Avatar
    iMore Question
    I upgraded my PC to Windows 10. When I plugged my iPhone5s into my PC, it asked me if it was NEW, or to restore. I selected restore, and it loaded all of my OLD iPhone4 photos and info and I lost all of my current photos and contacts. How do I get my current info back?
    08-10-2015 10:45 AM
  2. HankAZ's Avatar
    HankAZ
    Originally Posted by iMore Question
    I upgraded my PC to Windows 10. When I plugged my iPhone5s into my PC, it asked me if it was NEW, or to restore. I selected restore, and it loaded all of my OLD iPhone4 photos and info and I lost all of my current photos and contacts. How do I get my current info back?
    Do you have a backup? What about iCloud photos?
    08-10-2015 11:31 AM
  3. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by iMore Question
    I upgraded my PC to Windows 10. When I plugged my iPhone5s into my PC, it asked me if it was NEW, or to restore. I selected restore, and it loaded all of my OLD iPhone4 photos and info and I lost all of my current photos and contacts. How do I get my current info back?
    If you don't have a backup of the photos and contact information, and they are not associated with an iCloud or similar account, you will not be able to retrieve them.
    08-10-2015 06:43 PM
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