1. iMore Question's Avatar
    Nothing else to add to above!

    Just spent 2hrs in Apple store, random hardware problem, screen freezing, turning itself off and on, and wouldn't accept icloud/itunes password. Genius tech instore backed up data to icloud reset password, got new ipad. Told to go home put in new password for wifi and reload backup. New ipad won't recognise password! Can't get data at all so worse off than when I went in to store. Pleas help had to wait nearly 2 wks for this appt.
    08-09-2015 03:45 PM
  2. Ledsteplin's Avatar
    You didn't try it before leaving the Apple Store?
    08-09-2015 04:05 PM
  3. Tartarus's Avatar
    Did you try another wifi, for example from your neighbors or even personal hotspot from your phone?? Did you try resetting the iPad ? Did you try a restore?
    08-09-2015 04:10 PM

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