1. iMore Question's Avatar
    Getting a new phone, I want to back-up my date on the old phone using iTunes, but when I connect, the only options are "Set-Up as New" or "Restore" ...how do I back-up.
    08-05-2015 09:32 AM
  2. kch50428 said: Best Answer

    Sounds like the old phone has been reset to factory settings...

    Connect the new phone to iTunes, and it should offer to restore the last backup available in iTunes or iCloud... use the newest one - then sync apps & media to the phone from iTunes/computer...
  3. kch50428's Avatar
    Sounds like the old phone has been reset to factory settings...

    Connect the new phone to iTunes, and it should offer to restore the last backup available in iTunes or iCloud... use the newest one - then sync apps & media to the phone from iTunes/computer...
    08-05-2015 10:31 AM

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