1. eseerc's Avatar
    I've searched far and wide, but there does not seem to be an email address for Apple Customer service... does one exist? I had a surprisingly horrible experience with a tech support call this morning for my new MBA and would like to document my dissatisfaction in writing to Apple. The person I spoke with, a "Senior" support specialist refused to give me any information concerning his supervisor for me to speak to. (This guy actually claimed he did not have a supervisor).

    Aside from directly writing to Tim Cook, I'm unsure what to do. I no longer am in need of tech support, but am looking for CUSTOMER support.

    Any help is appreciated, thank you!
    07-31-2015 01:56 PM
  2. kch50428's Avatar
    Contact Apple Support - Apple Support ... Click "Get Started" and drill down through the options... you can submit non technical issues via that process.

    https://ssl.apple.com/support/feedback/

    http://www.apple.com/contact/
    07-31-2015 02:07 PM

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