07-28-2015 01:55 PM
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  1. iMore Question's Avatar
    iMore Question
    I have created a medical id and turned on show but when I swipe my screen I click on emergency but all I have is cancel in the right hand corner no medical id in the left hand corner?
    07-28-2015 12:13 PM
  2. HankAZ's Avatar
    HankAZ
    Originally Posted by iMore Question
    I have created a medical id and turned on show but when I swipe my screen I click on emergency but all I have is cancel in the right hand corner no medical id in the left hand corner?
    Are you sure that you enabled the Show When Locked setting? Mine displays as expected. Slide the screen left to right, tap on Emergency then tap on *Medical ID

    Attachment 86145 Attachment 86146 Attachment 86147
    07-28-2015 12:24 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Mine is there. But I never "turned on show" anywhere. Where did you turn that on? Show dashboard? That's not it. Toggle that back off. Then check again. If it still doesn't show, try a hard reset.
    Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    07-28-2015 12:26 PM
  4. HankAZ's Avatar
    HankAZ
    Originally Posted by Ledsteplin
    Mine is there. But I never "turned on show" anywhere. Where did you turn that on? Show dashboard? That's not it. Toggle that back off. Then check again. If it still doesn't show, try a hard reset.
    Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    It's in the Health app. Tap Medical ID on the bottom menu bar, tap Edit in the top right corner and it should be at the top of the page under EMERGENCY ACCESS.
    07-28-2015 12:32 PM
  5. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by HankAZ
    It's in the Health app. Tap Medical ID on the bottom menu bar, tap Edit in the top right corner and it should be at the top of the page under EMERGENCY ACCESS.
    OK, "show when locked ". It's been a while since I messed with it.
    07-28-2015 01:55 PM
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