1. iMore Question's Avatar
    My iPhone screen is frozen after software update. I can call to my number that I have in iphone and I can hear ringing sound in the mobile I call but I can't see the screen display or sound in the iphone. What I can do to turn on my iPhone?? Any suggestion is much appreciated.
    07-20-2015 06:13 AM
  2. kch50428's Avatar
    If you've not tried this yet...hold the home & power button for up to 30 seconds and see if the screen comes back with the Apple logo - if that happens, let go of the buttons and let it restart... otherwise, it's unusual to have a hardware failure coincide with an iOS upgrade... refer to qualified service personnel for diagnosis and repairs, or AppleCare+ replacement...
    07-20-2015 11:09 AM

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