1. iMore Question's Avatar
    Recently I bought an iPhone 5 and froze at the start-up screen, so the only option was to let it die. Keep in mind the battery had full life, bout 20 minutes later I observed the screen dim out and fade away as if the screen was off. What is happening?
    07-15-2015 06:01 PM
  2. kch50428's Avatar
    Could be a had ware issue that needs professional diagnosis and possible service...
    07-15-2015 06:05 PM
  3. ndogdrumz's Avatar
    Plug into iTunes and restore it from a backup or setup as a new device. No one likes this option but it may be the best one.
    07-15-2015 08:15 PM
  4. Tyler l's Avatar
    Cant do that, it does not connect to itunes -.-
    07-16-2015 09:13 AM
  5. Ledsteplin's Avatar
    Cant do that, it does not connect to itunes -.-
    How does it not connect to iTunes? Have you tried plugging it in to your computer to iTunes? Can you open the phone?
    07-16-2015 09:21 AM

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