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07-13-2015 06:26 PM
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  1. juanchocx's Avatar
    juanchocx
    I have been on the Internet and YouTube. I have gone to settings>General and it should be there as people say. If not I've also seen people just go to settings and it is there. But my iPhone doesn't show up anywhere. I reset it & restarted it & still nothing. Why doesn't the Touch ID option show up? What's going on?
    Last edited by juanchocx; 07-13-2015 at 12:22 AM.
    07-13-2015 12:02 AM
  2. Ariel Babalao's Avatar
    Ariel Babalao
    How sure are you that it's an iPhone 5s? Connect it to iTunes on your computer and let iTunes display the type of iPhone it is. If from there it's sure an iPhone 5s, then it mean that the unique cable that connect the finger print sensor to the CPU have been replaced as this causes the finger print to auto disable once that original cable is not there. But your issue sound more like an iPhone 5 wearing a 5s Touch ID home button. I could be wrong though, so make sure it's a 5s in the first place.


    Sent from my iPhone using Tapatalk
    vjh425 likes this.
    07-13-2015 01:21 AM
  3. SwitchBeach's Avatar
    SwitchBeach
    What does the Home Button look like? Does it have the Touch ID sensor?
    07-13-2015 04:53 PM
  4. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by juanchocx
    I have been on the Internet and YouTube. I have gone to settings>General and it should be there as people say. If not I've also seen people just go to settings and it is there. But my iPhone doesn't show up anywhere. I reset it & restarted it & still nothing. Why doesn't the Touch ID option show up? What's going on?
    Maybe it's because I'm running iOS 9, but the TouchID settings on my iPhone is found via 'Settings' 4 spaces below 'General'.
    SwitchBeach likes this.
    07-13-2015 05:09 PM
  5. SwitchBeach's Avatar
    SwitchBeach
    Originally Posted by Just_Me_D
    Maybe it's because I'm running iOS 9, but the TouchID settings on my iPhone is found via 'Settings' 4 spaces below 'General'.
    That's where it is on my iPhone 5s running 8.4.
    Just_Me_D likes this.
    07-13-2015 06:26 PM
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