I bought a iPhone 5s and the fingerprint Id has never been on settings. Why?

[juanchocx]

I have been on the Internet and YouTube. I have gone to settings>General and it should be there as people say. If not I've also seen people just go to settings and it is there. But my iPhone doesn't show up anywhere. I reset it & restarted it & still nothing. Why doesn't the Touch ID option show up? What's going on?

 

[Ariel Babalao]

How sure are you that it's an iPhone 5s? Connect it to iTunes on your computer and let iTunes display the type of iPhone it is. If from there it's sure an iPhone 5s, then it mean that the unique cable that connect the finger print sensor to the CPU have been replaced as this causes the finger print to auto disable once that original cable is not there. But your issue sound more like an iPhone 5 wearing a 5s Touch ID home button. I could be wrong though, so make sure it's a 5s in the first place.


Sent from my iPhone using Tapatalk

 

[SwitchBeach]

What does the Home Button look like? Does it have the Touch ID sensor?

 

[Just_Me_D]

I have been on the Internet and YouTube. I have gone to settings>General and it should be there as people say. If not I've also seen people just go to settings and it is there. But my iPhone doesn't show up anywhere. I reset it & restarted it & still nothing. Why doesn't the Touch ID option show up? What's going on?

Maybe it's because I'm running iOS 9, but the TouchID settings on my iPhone is found via 'Settings' 4 spaces below 'General'.

 

[SwitchBeach]

Maybe it's because I'm running iOS 9, but the TouchID settings on my iPhone is found via 'Settings' 4 spaces below 'General'.

That's where it is on my iPhone 5s running 8.4.