Why can't I hear text sound with otter box case on?

[iMore Question]

No sound heard when text received with phone in otter box case

 

[dchandler]

Do you have the volume turned up for notifications, and have it set on a tone you can hear?


Sent from the great iPhone 6+

 

[nikkisharif]

Make sure the mute switch isn't on. It's the switch located above the volume rocker.


Sent from my iPad using Tapatalk

 

[Edward_Dawson]

Check if you have turned on the volume and your mute switch isn't on.