1. iMore Question's Avatar
    I have tried the factory reboot and other suggested fixes including connecting the iPad to iTunes 12 on my iMac but to no avail. Look forward to some help thanks from Australia
    07-12-2015 02:26 AM
  2. mikeo007's Avatar
    You'll need to put the device into recovery mode to restore the OS. Make sure your battery has a decent charge before installing the update:

    Instructions here: https://support.apple.com/en-ca/HT201263
    07-12-2015 09:39 AM

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