1. iMore Question's Avatar
    In the past, I've been able to send email with inline pictures from Outlook/Exchange to iPhones by selecting HTML format for the email. Now my iOS 8.4 iPhone 6 displays inline pictures in both HTML and rich text messages as attachments.

    Any ideas on how to solve this problem? Thanks in advance.
    07-09-2015 09:36 AM
  2. Just_Me_D's Avatar
    I don't know. Go to the Mail, Contacts, Calendars settings and enable "Load Remote Images" to see if that helps.
    07-09-2015 09:38 AM
  3. djo225's Avatar
    The "Load Remote Images" setting was already on, but I cycled it from on to off to on just in case. Unfortunately, it didn't help.
    07-09-2015 09:44 AM
  4. Just_Me_D's Avatar
    The "Load Remote Images" setting was already on, but I cycled it from on to off to on just in case. Unfortunately, it didn't help.
    Oh okay. I'm assuming you're referring to the Outlook program on your computer. Granted, I haven't used that particular program in ages. Anyway, what would happen if you send the photos from Outlook without using the HTML formatting?
    07-09-2015 09:53 AM
  5. djo225's Avatar
    Outlook defaults to Rich Text if HTML or Plain Text isn't selected. Inline images in Outlook rich text emails are displayed in the iOS Mail app as attachments while Outlook displays the same message with the original inline images.
    Just_Me_D likes this.
    07-09-2015 10:20 AM
  6. djo225's Avatar
    The problem seems to have gone away in iOS 8.4.1.
    08-19-2015 11:10 AM

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