[iMore Question]

When i want to download any new application and i fill my password,I am unable to download it.It shows "x-apple-amd-action_message".I just updated my Iphone 5 to IOS 8.4. Its not jailbroken.Please search a solution for it.I also searched through internet and there are many people getting this problem. I request you to solve this please.I trust Imore very much.I hope you give a solution to me.

[kch50428]

Restore the iOS on the device.

[Jayy0613]

Idk whats wrong , x-apple-amd message . There has to be another way of fixing it other than restoring it . I signed out of my apple id but i cant even put it back in and it made it worse now because i cant download the apps that was already insta

[Jayy0613]

Idk whats wrong , x-apple-amd message . There has to be another way of fixing it other than restoring it . I signed out of my apple id but i cant even put it back in and it made it worse now because i cant download the apps that used to be installed like fb messanger . I use it alot and i cant download again . Call apple ? Idk . We all need helpp

[SwitchBeach]

Restore the phone.

[mrazdlink]

it happened to me as well because of iOS 8.4 update. as you noticed, after this update, you will see new-looked Music icon. and this Music app now works like Appstore / iTunes / iCloud. which means the Music app will use your appleID information. If you are using more than 2 apple ids (in my case, i had several appleid of other country), you may see that message if your apple id logged in Appstore is NOT same as Music app. So, you need to log out iTunes or Appstore AND Music app as well and run Music app (if Music app was running background, force close first) and sign in with the SAME appleID you want to use on Appstore / Itunes. Once you log in with appleID you want to use on Appstore, your appstore will be changed automatically with appleID. Hope your issue can be solved with my tip.

[Minh Trinh2]

Thank u guys it work for me

[erinnae]

This worked for my iPhone too.
Music app > left side icon > sign out > sign in again
Your app store will automatically ask for your Apple ID password. Then, that's it! You can now download apps from the store.
Hope this helps.

[brodyjwojtasek]

Please help me! I tried to go on the Apple Store and download a game and then it said x-apple-amd-action_message. Please help as fast as you can. Thanks.

[SwitchBeach]

Please help me! I tried to go on the Apple Store and download a game and then it said x-apple-amd-action_message. Please help as fast as you can. Thanks.

Did you read the thread?
Have tried the methods suggested to fix it?

[brodyjwojtasek]

Yeah I tried it but when I signed back in it said the same x-apple-amd-action_message thing😑

[Mohammed Kasem]

logout in music app and itunes then restart (hold lock and home for 5 sec)
then login music app. after that try downloading random app and enter apple id. should fix it

[Cindy Grace]

I've tried and tried and still can't do purchases since the IOS upgrade! Can anyone help?!

[Eliah Escanuela]

Would it affect my current files in the iPhone if I restore my phone? Help!

[Flow39]

Would it affect my current files in the iPhone if I restore my phone? Help!

Yes, restoring the phone will delete everything. Have you tried signing out and back in like a couple of others have suggested? The full restore should be the last resort if possible.

[Elsabe Heyns]

Thanks. It work!

[Tiffanie Grissom]

Logging out of my iCloud and logging back in on my iPhone 5c fixed this error for me! Thanks for the help!!