06-28-2015 03:15 PM
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  1. iMore Question's Avatar
    iMore Question
    I've tried holding the sleep/wake button down. I've tried holding the sleep/week button AND the home button down at the same time for over 10 seconds. All I get is the icon indicating the battery is dead. I do not get the Apple sign. What can I try next?
    06-28-2015 01:58 PM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Maybe your battery is dead.

    Can you give us more info? Which phone, etc.
    Bigeric23 likes this.
    06-28-2015 02:03 PM
  3. Bigeric23's Avatar
    Bigeric23
    Like Ledsteplin said, "Maybe your battery is dead."

    Have you tried charging your device? Have you attempted to plug your phone into the computer?
    06-28-2015 03:15 PM
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