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06-17-2016 07:38 PM
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  1. iMore Question's Avatar
    iMore Question
    New ipad. Went to reopen and wanted pass code not password
    06-23-2015 03:26 PM

  2.  Just_Me_D said: Jun 23 2015 | 3:28 pm EDT Best Answer

    Connect it to your computer and restore the device via iTunes. The only other way is to remember the passcode/password.
  3. Just_Me_D's Avatar
    Just_Me_D
    Connect it to your computer and restore the device via iTunes. The only other way is to remember the passcode/password.
    kch50428 likes this.
    06-23-2015 03:28 PM
  4. nikkisharif's Avatar
    nikkisharif
    Ambassador
    I hope the above advice helps, otherwise you have a pretty expensive paperweight.
    06-23-2015 10:26 PM
  5. HankAZ's Avatar
    HankAZ
    Originally Posted by iMore Question
    New ipad. Went to reopen and wanted pass code not password
    You cannot. You will have to wipe and restore, as D has already said.
    06-23-2015 10:57 PM
  6. Peligro911's Avatar
    Peligro911
    Moderator
    When you restore you will need your iTunes passcode though if iCloud was on


    Sent from my iPhone using Tapatalk
    06-24-2015 01:32 AM
  7. Edward_Dawson's Avatar
    Edward_Dawson
    You have to connect your iPad to the computer and just restore it through iTunes.
    06-24-2015 04:32 AM
  8. zedashly's Avatar
    zedashly
    what was my passcode?
    06-17-2016 07:18 PM
  9. zedashly's Avatar
    zedashly
    How to connect to itunes?
    06-17-2016 07:23 PM
  10. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Plug in to your computer. Connect to iTunes and restore. You will still need your Apple ID and password to set up the phone after you restore it.
    06-17-2016 07:38 PM
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