06-15-2015 01:30 AM
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  1. iMore Question's Avatar
    iMore Question
    when i try to update my apps it tell me to sign in to itune store i ok and it said cannot not connect to itunes store
    06-14-2015 07:57 PM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Have you signed in to iTunes with your Apple ID? If not, you should do that in order to download apps. Do you need help with that?
    06-14-2015 08:23 PM
  3. loretta dawson's Avatar
    loretta dawson
    yes but this is my old phone and i do not know his apple id
    06-14-2015 09:14 PM
  4. HankAZ's Avatar
    HankAZ
    Originally Posted by loretta dawson
    yes but this is my old phone and i do not know his apple id
    If you truly "forgot", then this link should help.
    https://iforgot.apple.com/password/verify/appleid

    That said, I don't understand "this is my old phone and i do not know his apple id".
    06-14-2015 09:32 PM
  5. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by loretta dawson
    yes but this is my old phone and i do not know his apple id
    You had the phone and he had his ID on it, then you broke up? Trying to understand the phone. Not be nosey.
    06-15-2015 12:01 AM
  6. Reparkable's Avatar
    Reparkable
    Originally Posted by loretta dawson
    i do not know his apple id
    Well that's a security feature of the iPhone. Is it your phone or his?
    06-15-2015 01:30 AM
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