06-08-2015 09:23 AM
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  1. iMore Question's Avatar
    iMore Question
    the unlock swipe .. its not appeared. it also cant restart too..i push a few second as ussual the on off button but still stay the same. cant shutdown the ipad too. But the screen is working only I can unlock ...so i cant get in...what should i do?

    need help ...
    06-08-2015 01:09 AM

  2.  Just_Me_D said: Jun 08 2015 | 9:23 am EDT Best Answer

    Originally Posted by iMore Question
    the unlock swipe .. its not appeared. it also cant restart too..i push a few second as ussual the on off button but still stay the same. cant shutdown the ipad too. But the screen is working only I can unlock ...so i cant get in...what should i do?

    need help ...
    Make a genius bar appointment with the nearest Apple Store to have them diagnose the problem for you.
  3. nikkisharif's Avatar
    nikkisharif
    Ambassador
    Do a reset. Hold your home & power buttons at the same time until the Apple logo appears.
    06-08-2015 01:19 AM
  4. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by iMore Question
    the unlock swipe .. its not appeared. it also cant restart too..i push a few second as ussual the on off button but still stay the same. cant shutdown the ipad too. But the screen is working only I can unlock ...so i cant get in...what should i do?

    need help ...
    Make a genius bar appointment with the nearest Apple Store to have them diagnose the problem for you.
    06-08-2015 09:23 AM
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