1. iMore Question's Avatar
    Hi,
    I have an iphone 5c that I dropped. After the drop, the screen wasnt shattered or anything, but the phone has a black screen and the touch screen wasnt working.
    I want to just erase all my data on this phone and sell it for parts on ebay, but whenever I click restore iphone on itunes, it says that I need to disable find my iphone, and I cannot do this because I cannot even unlock my phone.
    Ive tried itools in an effort to mirror the screen on to my computer, but it doesnt seem to work. I wanted to try reflector 2 since my phone is jailbroken, but in order for it to work I would need to turn on the wifi on my phone and I cant do that because my screen is unresponsive as I said before.
    Can anyone help disable find my iphone without using the phone, or let me know how to erase all my information on my phone??
    p.s. my phone is jailbroken on ios 8.1.2
    06-07-2015 02:41 PM
  2. kch50428 said: Best Answer

    Go on to Find My iPhone on another device or via a web browser on computer and erase it from there... Then do as instructed here: https://support.apple.com/en-us/HT201351
  3. Just_Me_D's Avatar
    Login to the iCloud website, go to the Find My iPhone option and then erase the iPhone from within.
    pkcable likes this.
    06-07-2015 02:48 PM
  4. kch50428's Avatar
    Go on to Find My iPhone on another device or via a web browser on computer and erase it from there... Then do as instructed here: https://support.apple.com/en-us/HT201351
    pkcable likes this.
    06-07-2015 02:49 PM
  5. katie0132's Avatar
    I need help too, My device is completely broken and whenever I try to do anything it doesnt turn on and it is basically wrecked. Ive tried find my phone but it does not work. It tells me my device is offline. I really need help, I have personal stuff on there and I dont want ANYONE to see it as it is of me and my family and friends. Please help me ASAP.
    06-28-2016 01:59 PM
  6. Just_Me_D's Avatar
    I need help too, My device is completely broken and whenever I try to do anything it doesnt turn on and it is basically wrecked. Ive tried find my phone but it does not work. It tells me my device is offline. I really need help, I have personal stuff on there and I dont want ANYONE to see it as it is of me and my family and friends. Please help me ASAP.
    What you're asking cannot be done until your iPhone is fixed. If it's "completely broken", "doesn't turn on" and "is basically wrecked", as you've stated, no one is going to see what's on it.
    06-28-2016 04:35 PM
  7. Kansiluy's Avatar
    Actually . my friend advised me to erase data with erase tool ,i never have a try , at ordinary times is simply delete files from phone , but i known , if you want to completely remove them, must be done with the help of some tools
    Last edited by Kansiluy; 03-26-2017 at 04:08 AM.
    02-16-2017 12:38 AM
  8. Lnastter's Avatar
    Before you erase your iPhone , you need to transfer your important data or other files to computer ,
    03-05-2017 09:42 PM
  9. Hancteruy's Avatar
    If you want to delete all data on iPhone, the common method you may want to try is to go to Settings > General > Reset > Erase All Data and Settings on your iPhone. maybe you can ask eraser tool for help ,. It can help eraser iPhone data, including contacts, SMS, photos,notes,videos and so on.
    Last edited by Hancteruy; 04-01-2017 at 06:54 AM.
    03-28-2017 11:37 PM
  10. Zambel0's Avatar
    Don;t forget to do a backup, it is very important
    09-11-2017 03:54 AM

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