05-30-2015 03:15 PM
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  1. iMore Question's Avatar
    iMore Question
    When I open the iPhone mail app I get a white screen with the normal header and the compose email button on the bottom but nothing else loads. After a few seconds the app closes.

    I have tried restarting the phone and letting the battery die completely. Neither of these help. I have the latest IOS update.

    Any suggestions?
    05-30-2015 01:59 PM
  2. Bigeric23's Avatar
    Bigeric23
    Have you attempted a forced restart?

    https://support.apple.com/en-us/HT201559
    05-30-2015 02:03 PM
  3. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by iMore Question
    When I open the iPhone mail app I get a white screen with the normal header and the compose email button on the bottom but nothing else loads. After a few seconds the app closes.

    I have tried restarting the phone and letting the battery die completely. Neither of these help. I have the latest IOS update.

    Any suggestions?
    It's possible that the Mail app has become corrupted and therefore you may need to reinstall the latest iOS version.
    05-30-2015 03:15 PM
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