Why wouldn't my iPhone 6s plus transfer data from my back up in iTunes?
I backed up my old iPhone 5 to iTunes just before I left to buy my new iPhone 6s+. When I plugged my new iPhone in to my computer it said the phone need a software update before anything could happen and it would take 5 hours. When that was done I followed Apples directions to transfer my data from my iTunes back up but the new empty iPhone had been backed up to iTunes after the update. I did download some things from iTunes onto the phone directly but the all important phone contacts are missing. I am not tech savvy.
Re: Why wouldn't my iPhone 6s plus transfer data from my back up in iTunes?
Are you saying it transferred everything but contacts?
Why wouldn't my iPhone 6s plus transfer data from my back up in iTunes?
By default, I believe apple stores contacts in iCloud. Sign into that and turn the Contacts switch to on. Now give it a few hours or so and then check. (It could happen instantly, in 5 minutes or in an hour. I've had varying results) if they aren't there, reboot. Hope it helps :)