1. iMore Question's Avatar
    i just updated my software to IOS 7.1.1 and when I got a call I figured out the caller can't hear a thing whereas I am hearing every details! why is this happening? I wwant to cure it ASAP! If anyone knows what to do plz comment and help me out Please!
    05-18-2015 01:18 PM
  2. kch50428's Avatar
    On the phone screen, do you see indication the mute feature is enabled?
    05-18-2015 01:21 PM
  3. Bigeric23's Avatar
    Is it just calls? Can you use the mic to record your voice?
    05-18-2015 01:21 PM
  4. Just_Me_D's Avatar
    Is it possible that one of the following is happening?

    1. You've unintentionally selected the Mute option via the phone app
    2. Your finger or case, if applicable, is covering the microphone
    3. The device's microphone is damaged or malfunctioning
    4. The caller is pretending to not hear you....
    Bigeric23 likes this.
    05-18-2015 01:22 PM
  5. Bigeric23's Avatar
    Is it possible that one of the following is happening?

    1. You've unintentionally selected the Mute option via the phone app
    2. Your finger or case, if applicable, is covering the microphone
    3. The device's microphone is damaged or malfunctioning
    4. The caller is pretending to not hear you....
    Number 4 happens to me too often.
    Just_Me_D likes this.
    05-18-2015 01:25 PM

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