05-11-2015 02:59 PM
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  1. iMore Question's Avatar
    iMore Question
    when I search for and connect to a site where I want to view a video, as soon as I hit play, the video disappears and there is a blank white screen with the audio still playing but no video. What am I doing wrong?
    05-11-2015 02:53 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    You may not be doing anything wrong. There could be a problem on the site's end. It's possible that the video is not formatted for mobile use or something. Are you using a web browser on a computer or what?
    05-11-2015 02:59 PM
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