05-02-2015 03:33 AM
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  1. iMore Question's Avatar
    iMore Question
    I just received a replacement phone from AT&T, however its a 128 GB White/Silver and

    What I originally bought was Black/Space Grey.

    Can I go to Apple store and replace?

    ATT only promises to provide the same GB and Model. They are not color specific.
    05-01-2015 06:44 PM
  2. kch50428's Avatar
    kch50428
    That's the way insurance works... You deal with the insurance provider on the exchange for color - not AT&T...
    Just_Me_D and Highrisedrifter like this.
    05-01-2015 06:49 PM
  3. qbnkelt's Avatar
    qbnkelt
    This is the reason I get both Apple Care +. I know Apple will get me the same exact replacement device if there is ever an issue.
    I get AT&T insurance too but only for loss. Their customers service is nothing like Apple.

    Call AT&T, OP. I hope they don't dig their heels.



    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6 ️️️
    05-02-2015 03:33 AM
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